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Rizzla
16-08-2009, 07:13 PM
So, I've got this research project and I'm doing it on the four 'major' cellular providers; Vodacom, MTN, CellC an Virgin. Would appreciate it if you can answer a few short questions

1. Which cellular service provider do you use?
2. Are you on a contract or prepaid?
3. Did advertising affect your provider choice in any way?
4. If so, what form of advertising media (magazine, television etc.) affected you?
5. On a scale of 1 to 10, how would you rate cellular providers customer service?
6. Do you believe your current cellular provider is offering you good value for money?
7. Are you happy with your cellular providers services (signal strength, consistency)
8. Out of the following 3 options, which would you rate to be the most important factor when choosing a cellular provider: Value for money, Customer Service or consistent service levels (signal strength, no dropped calls etc.)

Thanks for you time! :)

no_fear
16-08-2009, 07:30 PM
1 - vodacom
2 - Contract
3 - yes
4 - TV
5 - 7
6 - Yes
7 - Yes
8 - value for money

McDangerous
16-08-2009, 08:00 PM
1. MTN
2. Contract
3. Nope
4. In store
5. 7
6. Nope
7. Yes
8. Service levels

Chuluka
16-08-2009, 08:57 PM
1. Virgin
2. Prepaid
3. No
4. N\A
5. 9
6. Definitely
7. Yes (switches to Vodacom if there isn't Virgin signal
8. Consistant service levels

Zen
16-08-2009, 10:23 PM
1. MTN
2. Contract
3. No
4. -
5. 7
6. So, so. Per second billing kills me.
7. No. I lose signal a hell of a lot at my university.
8. Service levels

KraMGarD
17-08-2009, 09:41 AM
1. Vodacom
2. Contract
3. No
4. See 3
5. 6
6. Not too bad
7. For this area: Vodacom - no, MTN - yes
8. For this area: Signal strength in other words, Consistent service levels

hawk
17-08-2009, 11:34 AM
1)MTN
2)Contract
3)No
4)N/A
5)6
6)Its reasonable for my uses.
7)Yes
8)Consistent service levels - no point in having an awesome price but can never actually use your phone.

Good luck!

TiNRiB
17-08-2009, 12:08 PM
1 - Vodacom
2 - Pre-Paid
3 - No
4 - N/A
5 - 5
6 - No
7 - No
8 - Consistent service levels (Its the least they can do considering the prices)

N3G4T1v3
17-08-2009, 01:37 PM
1. Vodacom
2. contract
3. No
4. N/A
5. 6
6. It's reasonable, although data costs could be better
7. Yes
8. Consistent service levels

Wesley
17-08-2009, 02:51 PM
1. Which cellular service provider do you use?

Vodacom

2. Are you on a contract or prepaid?

Contract - Topup 135

3. Did advertising affect your provider choice in any way?

No

4. If so, what form of advertising media (magazine, television etc.) affected you?

Blank

5. On a scale of 1 to 10, how would you rate cellular providers customer service?

8

6. Do you believe your current cellular provider is offering you good value for money?

Yes, undoubtedly.

7. Are you happy with your cellular providers services (signal strength, consistency)

Not entirely, my signal isn't always strong.

8. Out of the following 3 options, which would you rate to be the most important factor when choosing a cellular provider: Value for money, Customer Service or consistent service levels (signal strength, no dropped calls etc.)

Value for money

cr@zydude
17-08-2009, 03:00 PM
1. Which cellular service provider do you use?
MTN

2. Are you on a contract or prepaid?
Contract

3. Did advertising affect your provider choice in any way?
No

4. If so, what form of advertising media (magazine, television etc.) affected you?
N/A

5. On a scale of 1 to 10, how would you rate cellular providers customer service?
7/10

6. Do you believe your current cellular provider is offering you good value for money?
Yes

7. Are you happy with your cellular providers services (signal strength, consistency)
Yes

8. Out of the following 3 options, which would you rate to be the most important factor when choosing a cellular provider: Value for money, Customer Service or consistent service levels (signal strength, no dropped calls etc.)
Value for money

Uranium238
17-08-2009, 05:56 PM
1. Vodacom
2.Prepaid
3.No
4.n/a
5.6
6.Not really
7.Yes
8.Value for money.

Shadow_Con
17-08-2009, 10:34 PM
Virgin
contract.
yes.
magazine.
8.
yes.
yes.
consistency,i use my phone for internet all the time like whenever im on these forums.

maxdamage
17-08-2009, 11:33 PM
1. Vodacom
2. prepaid
3. No.
4. N/A
5. 7
6. No
7. No
8. Value for money or consistent service levels (signal strength, no dropped calls etc.)