After four months of attempted fixes, Warner Bros. Interactive Entertainment finally re-released Batman: Arkham Knight on the PC. Moments after the game’s initial June 2015 release, the publisher took the drastic step of removing the broken game from sale; both in stores and digitally through platforms like Steam.
Four months later it seems like Warner and Rocksteady have admitted defeat.
Soon after the game resurfaced on 28 October, people started reporting continued problems playing the re-release. Many of the bugs remained, and frame rates continued to be a huge issue. Needless to say, people were not happy. On Saturday, Warner Bros. announced, via Steam, that they would be offering full refunds on the game AND the Season Pass up until the end of the year.
“We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight,” the statement reads. “We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.”
“Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately). For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.”
That emphasis in the quote is mine; that bit has me worried. At least they’re still going to try to fix it, right? Wrong. This is rubbish and you should get a refund. That’s my personal opinion, and it pains me to express it because Arkham Knight is one of the best games I’ve ever played. I played it on PlayStation 4 and experienced no issues. It’s excellent… on console. On PC? It is, sadly, still a buggy mess.