Disgruntled Star Citizen player gets $2500 refund

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But only after he reported developer Cloud Imperium Games to the California Attorney General’s office and told everybody on the internet about it. Because those guys totally needed more bad press after still failing to finish a game more than two years since its expected launch date and (probably) cancelling one of its hottest features, in between rumours that the almost $120 million crowdfunded cash may or may not have been spent on expensive coffee machines and other pointless junk instead.


According to a report on EurogamerStar Citizen player Streetroller requested a refund for the game in June because “the product remains unfulfilled and no longer constitutes the product(s) I originally purchased”.

CIG denied the claim, pointing to its terms of service which (now, but not at the time Streetroller backed the game) stipulate that no refunds will be issued after two weeks, and adding that “put simply, ‘takebacks’ are not in the spirit of crowdfunding, the effect would be to pull the rug out from under a team that is working hard to build what the crowd has asked them to build with their pledges”.

Some tedious arguments ensued.

Streetroller then wrote to the local Attorney General and explained everything. After a lot more this and that, CIG relented and refunded the money, deciding it was in the company’s diplomatic “interest” to do so, and NOT BECAUSE IT WAS OWED OKAY BECAUSE IT WASN’T. Besides, that’s like the cost of one ship pack, anyway, so whatever.

“Any refunds with respect to Star Citizen are made on a discretionary basis,” the studio subsequently announced. “There was nothing special about this situation. The fact that this particular party used a complaint form that is online and openly available, doesn’t make this any different.”

Or, basically, “nobody else get any big ideas”.

In the meantime, Star Citizen is never coming out. Until it does. Maybe. But it won’t.


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