Screwed by the security systems put in place to protect you. That’s pretty much what has happened for Oculus Rift owners worldwide, with an expired security certificate causing all units to shut down. The support page has been updated to say they’ve figured out a workaround, and the patch is available now, but as you can imagine, people were not impressed.
“For security, we use a certificate to ensure that the software you receive actually comes from Oculus,” said the original company comment via the official forum. “That certificate has expired, and we’re looking at a few different ways to resolve the issue. We’ll update you with the latest info as available. We recommend you wait until we provide an official fix. Thanks for your patience.”
People weren’t as patient as Oculus has hoped, though, with many owners feeling that there should be some kind of recompense. “I think a free game is needed because they could’ve fixed this hours ago with better customer support,” said complainant EightBit5. “It is 100% their fault and not random at all.”
This sort of thing was called for across the board, people asking for money and games and so on, because, hey, that’s how people are. Others were less stressed out, but the overall feeling has been one of frustration – it’s a PR nightmare, anyway you look at it. But yes, as I mentioned, the update is available now, so if you’re one of those affected then you can head over to the support page and sort it out.