We all know, by now, how badly Bethesda’s Fallout 76 launch went. Optimistic fans across the globe fired up the new, always-online Fallout and were met with all manner of issues from graphics glitches, to lag, to game crashes and everything in between. It seemed Bethesda was going for a real authentic post-apocalyptic experience. So, people obviously complained and requested refunds. To which Bethesda responded with a big ol’ NOPE. According to them, if you’d already played Fallout 76 it was too late for a refund. Iseewhatyoudidthere.
However, it seems this reasoning isn’t going to fly in Australia, as the Australian Competition & Consumer Commission recently announced that Bethesda (or rather parent company Zenimax) was “likely to have contravened the Australian Consumer Law” by refusing refunds. Apparently, Australian consumers are legally allowed to ask for repair, replacement, or refund if a purchased product has a major fault and Fallout 76 qualifies as being majorly faulty. So, Australian gamers that requested a refund between 24 November 2018 and 1 June 2019, will be getting one.
Anyone here tried to get a refund out of Bethesda for Fallout 76? How did that work out? Share with the group.