As a certified Network Systems Engineer, I usually found myself in jobs that required me to fix broken computers. I hate failures as much as anyone else, so much so that in my parent’s house there’s always enough spares available to rebuild any of the computers there if they had to suffer a failure. Laptops are, of course, the one exception but thanks to this our downtime for any of the computers is roughly one day in a year. The hardware is reliable enough to use in a home environment but to be honest, many of the parts we’re using are ones that I’d never suggest for someone who has a mission-critical system, or just doesn’t want any hassles.
Its a task that plagues system builders like Evetech and OEM’s like Dell, HP and Acer. Generally, you try to sell hardware that’s already been tested for failure rates and if you can’t source it from other companies, you build it yourself to your own requirements and specifications. Boutique builders often don’t have that luxury so they tend to assess frequently how hardware failure rates affect their business and which lines are more successful. That’s why Puget Systems in the United States keeps a record of every component that they sell and see a return on. Hit the jump to see what hardware they’ve yet to see fail.