In the wake of Crystal Web launching head-on into financial ruin and EvoNet’s management of the brand causing confusion for everyone, Crystal Web’s customers who took out ADSL or fibre bundles with the company still find themselves without internet more than two months later. Having gone through the motions of trying to recover payment from the company, Openserve suspended the company’s access to internet services that they managed for their customers, and EvoNet’s brand new customers found themselves unable to get support for their leased lines and unable to get answers as to what happened. Openserve last month opted to take charge of the situation in a bid to do right by Crystal Web’s customers, and began the process of moving all affected lines into the holding pool to allow customers to get another ISP to manage their line.